Shipping policy

Shipping Policy

Our carriers
We ship with trusted carriers: PostNL, DPD, UPS, DHL and FedEx. The carrier is selected based on your location and the value of your order. All orders are shipped tracked and insured. We recommend adding The Attic Shipping Insurance at checkout: it gives you priority if a parcel goes missing and compensation for the full order amount.

Free shipping & pickup
Free shipping on all orders of €250 and up to the Netherlands, Belgium, the EU, the rest of Europe and the United Kingdom. Prefer to pick up your order at our warehouse? Pickup is free — contact our customer care team to schedule an appointment in advance, so we can have your order ready.

Shipping rates

Netherlands

• Orders under €250 = €6.50
• Orders of €250 and up = Free
• Mailbox parcel, orders up to €5 = €4.50

Belgium

• Orders under €250 = €7.50
• Orders of €250 and up = Free
• Mailbox parcel, orders up to €5 = €4.50

EU Zone 1 (Austria, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden)

• Orders under €250 = €15.50
• Orders of €250 and up = Free
• Small envelope, orders up to €5 = €7.50

EU Zone 2 & rest of Europe (including Bulgaria, Croatia, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Switzerland, Ukraine)

• Tracked and signed, orders up to €100 = €15.50
• Standard shipping, orders under €250 = €18.50
• Orders of €250 and up = Free
• Small envelope, orders up to €5 = €7.50

United Kingdom

• Standard shipping, orders under €250 = €18.50
• Tracked and signed = €23.50
• Orders of €250 and up = Free
• Small envelope, orders up to €5 = €8

United States

• Standard shipping, tracked and insured = €55

Other countries (except Syria, Pakistan, Iran, Iraq, Cuba, North Korea)

• Please contact our customer care team for shipping options and rates

Shipping rates depend on your location and the value of your order. The Attic Streetwear cannot be held responsible for changes in shipping rates.

For customised shipping solutions, please get in touch with our customer care team.

Parcel not delivered?
Does your tracking show no movement, or a delivery you never received? Contact us within 5 working days at info@theatticstreetwear.com. Carriers only accept investigations within a limited period, so the sooner you report it, the sooner we can trace your parcel or solve it for you.

FAQ
How long does shipping take?
Orders placed before 15:00 ship the same day. Delivery time depends on your location and carrier. On Demand products have a delivery time of 3–15 business days.

Which type of shipping do you use?
All orders are shipped tracked and insured via PostNL, DPD, UPS, DHL or FedEx. We recommend adding The Attic Shipping Insurance at checkout for priority if a parcel goes missing and compensation for the full order amount.

Where can I track my order?
As soon as your order ships, you'll receive a shipping confirmation by email with your track & trace link for the carrier handling your package.

What are the shipping costs for my order?
Shipping costs depend on your location, check the rate overview above.

Where do you ship to?
We ship to the Netherlands, Belgium, the EU, the rest of Europe, the United Kingdom and the United States. For other countries, except Syria, Pakistan, Iran, Iraq, Cuba and North Korea, please contact our customer care team first. The shipping options for your address are shown at checkout.

Can I pick up my order?
Yes! Pickup at our warehouse is free. Contact our customer care team in advance to schedule an appointment, so we can prepare your order.